Rental Terms
All vehicle rentals in Houghton Le Spring are governed by a comprehensive Rental Agreement, which you will receive upon booking confirmation or at the time of vehicle pickup. This agreement outlines specific terms, conditions, insurance information, applicable charges, and your responsibilities during the rental period. In case of any discrepancies between these Terms and the Rental Agreement, the Rental Agreement will prevail.
Eligibility Criteria
Renting a vehicle requires:
- To rent a vehicle through Car Hire in Houghton Le Spring, drivers must be at least 21 years old, although age restrictions may differ based on vehicle type. A valid full driving licence is required, along with identification and proof of current address. Valid payment information and a security deposit must also be provided, along with any additional criteria outlined in the Rental Agreement.
Booking and Payment Details
- Reservations can be made via our website, by telephone, or directly at our Houghton Le Spring office. A deposit may be necessary to confirm your booking. Full payment, along with a security deposit, is generally required upon vehicle pickup. All prices are listed in British Pounds (£) and include VAT where applicable. We accept major credit and debit cards, processed through trusted payment platforms.
4. Car Pickup and Drop-off
- At the time of collection in Houghton Le Spring, please conduct a thorough inspection of the vehicle and report any pre-existing damage without delay. A vehicle condition report will be generated and signed by both parties. It is your responsibility to return the vehicle in a similar condition to how it was collected, taking into account normal wear and tear. Any new damage will be evaluated, and applicable charges will be applied. Ensure the vehicle is returned with the same amount of fuel as at the start of the rental; otherwise, refueling fees will be incurred. If you expect to return the vehicle late, please contact us right away, as late returns may result in additional charges. You will also be accountable for any parking fines, traffic violations, or other charges that arise during your rental, along with an administrative fee.
Insurance and Liability Details
- Basic third-party insurance is included with every rental in Houghton Le Spring. Full details regarding coverage and excess amounts can be found in the Rental Agreement. Additional insurance options may be offered to lessen your financial liability. It’s beneficial to review these options closely. You will be accountable for any damage or loss up to the insurance excess, unless you opt for additional coverage. Any damage resulting from negligence, misuse, or violation of these Terms will remain your responsibility, regardless of insurance.
6. Modifications and Cancellations
Cancellation and amendment policies differ based on the type of booking and the notice given. For precise information, please check your booking confirmation or Rental Agreement. Late cancellations or failure to show may incur additional charges.
Prohibited Activities
Prohibited Vehicle Uses
- The vehicle must not be used for any illegal activities, including racing, rallying, or off-roading. Transporting hazardous materials is prohibited. Sub-letting the vehicle or allowing unauthorized drivers is not allowed. Driving under the influence of alcohol or drugs is strictly forbidden. Additionally, use the vehicle only for its intended purpose, and adhere to passenger and weight limits. Driving outside the specified geographical area requires prior approval.
Breach of these terms may lead to rental termination and extra fees.
Liability Limitations
To the fullest extent allowed by English and Welsh law, Car Hire in Houghton Le Spring will not be responsible for any indirect, incidental, special, or consequential damages, including loss of profits, data, or business, that may result from your use of our services. Our total liability for any claims will be capped at the amount you paid for your rental in the past 12 months. This limitation does not apply to liability for death or personal injury resulting from negligence or fraud.
Local Legal Framework
These Terms are governed by the laws of England and Wales. Disputes will fall under the exclusive jurisdiction of the relevant courts.
10. Updates to Terms
We reserve the right to update these Terms at any time. Changes take effect immediately upon posting on our website. Continued use of our services indicates acceptance of the revised Terms.
Contact Details
For inquiries regarding these Terms, please reach out to us:
Houghton Le Spring Car Hire Services
Riverside Way, Houghton Le Spring, DH4 5BS, United Kingdom
Contact Number::
441914620156